Privacy Policy
Last updated: July 2026
Information We Collect
When you contact us through our website, phone, or email, we may collect personal information including your name, phone number, email address, service address, and details about your plumbing needs. This information is used solely to respond to your inquiry and provide plumbing services.
How We Use Your Information
- To respond to your service inquiries and requests
- To schedule and provide plumbing services
- To communicate about appointments and estimates
- To follow up on completed work
- To comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with service providers who assist us in operating our business (e.g., email services), but only as necessary and under confidentiality agreements.
Website Analytics
We use Cloudflare Web Analytics to understand aggregate website traffic and performance. This service does not use tracking cookies or collect personal data. With your permission, we also use Google Analytics to understand website traffic, email campaign attribution, and actions such as clicks on our phone links. We do not send contact-form details, names, email addresses, or phone numbers to Google Analytics. Google Analytics event and user data associated with cookies or other identifiers is retained for up to 14 months.
Cookies
Google Analytics is disabled unless you accept analytics in our preference notice. If accepted, Google Analytics may use first-party cookies and similar identifiers to distinguish visitors and sessions. You can change your choice at any time using the button below. Essential technologies may also be used by Cloudflare for security and performance purposes.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Our website uses SSL/TLS encryption for all data transmission.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us. California residents have additional rights under the California Consumer Privacy Act (CCPA).
Contact Us
If you have questions about this privacy policy, please contact us:
- Van Brunt Plumbing
- Phone: (831) 454-6012
- Scotts Valley, CA 95066